Does anyone here have any direct contacts on the content moderation team at Facebook? There’s an account which has been wrongfully suspended

Is that a business or personal account? If it’s a personal account, any Meta employee should be able to submit an internal ticket for a friend/family member whom they know well and feel comfortable vouching for - once you find that friend, ask them to search for “oops” within their internal system and they will be able to find the latest instructions and guidance for that process.

Thanks